In collaboration with the County of Monterey and the United Way of Monterey County, a COVID-19 Emergency Utility Assistance Program is now available for Monterey One Water residential customers. This program is designed to provide utility relief for eligible households
facing financial instability because of a loss or reduction of income due to COVID-19.
Funding for this program was provided through the CARES Act and the program is available until all funds have been allocated or December 30, 2020, whichever comes first. Applications will be reviewed and approved on a first-come-first-served basis. If approved, Monterey One Water will issue a one-time credit to the customer’s account in the amount of up to two-billing cycles. Missed payments must have occurred between April 2020 through November 2020. Complete details at www.montereyonewater.org/cares